Subscriber | Included advanced features | *Optional |
---|---|---|
Extension number | Includes line & 500 min pooled outgoing, unlimited inbound. (*can be 2 to 16 digits in length) | DID number |
Desktop Softphone | gloCOM business softphone, call control, click to call, chat and more. For PC or MAC. | Mobile, Deskphone |
Voicemail | Voicemail to email, Visual Voicemail via portal | Transcription |
Guest Voicemail | Create mailboxes for departments, guests & temporary users | Transcription |
gloCOM Unified Communications | Enhanced standard features combining Conferencing, SMS, Meeting, Fax, Presence, Screen Pop, and more… all from one single interface!* | License |
Call display | Inbound Caller ID Outbound Caller ID user changeable from gloCOM | |
Call forward | Multiple forwarding features are standard. Pick from all calls, external or internal only. | |
Find Me/Follow Me | Route incoming calls in the order of your choosing. Last destenation can be voicemail or other location | |
Remote Office with a twist | Make and receive calls anywhere while appearing as though you are working from your office using the gloCOM softphone or gloCOM GO* mobile app. If there is poor internet access, then have gloCOM GO make the call from the virtual PBX then forward it to your cell phone. With this call back feature, you can even transfer the call back into the system | |
Common Features | Central phonebook, Phone Paging, Park & custom Park, voice announce and more | |
Conference | Three party conference | |
Call Waiting | Get notified of incoming calls when you’re on the phone and switch between calls. Enhanced with direct line appearance or pop up** | |
Call Transfer | Transfer an active call to another number, within or outside your business. Supports blind and supervised transfers | |
Call Hold | Hold a call, easy swap between calls, auto-hold on answering next incoming call | |
Block inbound numbers | Block or route incoming call by the callers telephone number | |
Operational Times | Set up when you want to get calls. Send calls to an alternate phone number, voicemail or IVR based on the day of week, time of day, or holidays | |
Do Not Disturb | Route incoming calls to your voicemail automatically. Different user settings are available. | |
Redial | Last Number Redial. | |
Faxing client (FoIP) | Send a document as a fax directly from its native application (using print/fax driver), or send faxes directly from gloCOM (PDF files only). Receive faxes and view them directly on your computer. Check Fax history of received files. | |
Online self-care | Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more. | |
**Depending on deskphone, softphone has an appearance with call control for each call.