Extension Features

Subscriber Included advanced features*Optional
Extension numberIncludes line & 500 min pooled outgoing, unlimited inbound. (*can be 2 to 16 digits in length)DID number
Desktop SoftphonegloCOM business softphone, call control, click to call, chat and more. For PC or MAC.Mobile, Deskphone
VoicemailVoicemail to email, Visual Voicemail via portalTranscription
Guest VoicemailCreate mailboxes for departments, guests & temporary usersTranscription
gloCOM Unified CommunicationsEnhanced standard features combining audio Conferencing, Instant Messaging, Video* Call, Fax, Presence, Screen Pop, and more… all from one single interface!*License
Call displaySee the name and number of the incoming caller.
Call forwardForward all calls to any other telephone number or extension
Find Me/Follow MeRoute incoming calls in the order of your choosing. Last destenation can be voicemail or other location
Remote Office with a twistMake and receive calls anywhere while appearing as though you are working from your office using the gloCOM softphone or gloCOM GO* mobile app. If there is poor internet access, then have gloCOM GO make the call from the virtual PBX then forward it to your cell phone. With this call back feature, you can even transfer the call back into the system
Common FeaturesSpeed dial, Phone Paging, Park & custom Park, voice announce and more
ConferenceThree party conference
Call Waiting
Get notified of incoming calls when you’re on the phone and switch between calls. Enhanced with direct line appearance or pop up**
Call TransferTransfer an active call to another number, within or outside your business. Supports blind and supervised transfers
Call HoldHold a call, easy swap between calls, auto-hold on answering next incoming call
Block inbound numbersBlock or route incoming call by the callers telephone number
Operational TimesSet up when you want to get calls. Send calls to an alternate phone number, voicemail or IVR based on the day of week, time of day, or holidays
Do Not Disturb Route incoming calls to your voicemail automatically. (DND)
RedialLast Number Redial.
Faxing client (FoIP)Send a document as a fax directly from its native application (using print/fax driver), or send faxes directly from gloCOM (PDF files only). Receive faxes and view them directly on your computer. Check Fax history of received files.
Online self-careThrough the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.
*Optional feature, call for more information.
**Depending on deskphone, softphone has an appearance with call control for each call.