PBXware, the Ulitmate Solution for Seamless Telephony
TROUBLE-FREE INSTALLATION – DESIGNED AROUND YOU
HOT OFF THE PRESS
COMING SOON – see it here
We asked for deeper automation. For real-time integrations. For a PBX that doesn’t just log calls, but reacts. BICOM is delivering.
PBXware delivers reliable connections everywhere, all the time. Powerful telephony features that supercharge phone systems all while staying cost-effective. Standard Features Include:
- Auto-Attendant / IVR
- Enhanced ring groups for call queuing
- Conference rooms with security
- Off premise call transfers & forwarding
- Call recording, in/outbound, extension
- Call statistics reports
- Manual or automatic night service
- Multi-level timed based call routing
- Easy to maintain company greetings
- Voicemail to email and carbon copy
- Transcription using Open AI / Google
- Inbound call validation & routing
- Inbound DID FAX to email as PDF
- Fax detection at DID or IVR levels
- Email to Fax with confirmation email
- Abandoned call email reports
- Preamble and queue messages
- Outlook and Google integration
- Microsoft Team integration
- Microsoft Teams Presence Sync
- OAuth2 Credentials
- Create multiple Call Park groups
- Custom key pattern design
- Paging groups and multicast
- Call recording, automatic, or manual
- Call monitoring with coaching barge-in
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gloCOM Softphone
Enhance team collaboration and productivity with gloCOM, our flagship unified communication solution. Experience seamless integration with PBXware, enabling your teams to communicate effortlessly across voice, video, chat, and more. Access advanced features like presence management and real-time analytics, ensuring a streamlined workflow.
Supports extension, multi-user group, across desktop and mobile, Opt-in/Out options and more.
Manage all aspects of your calls visually from gloCOM weather using your desk phone or only gloCOM, the choice is yours.
Click to dial from your browser, no more hassle over dialing a number published on a web page or contained in an email.
gloCOM makes it easy to connect everything—voice, video, chat, messaging, FAX and more delivering effortless experiences for customers and employees. Soft devices include PC, MAC, Mobile and Web and all are fully integrated to your supported choice of hardware.
Visual voicemail allows your team members to respond to messages faster. Voicemail messages can be *transcribed and sent to email with an MP3 attachment so they can be quickly reviewed and replied to as needed.
gloCOM directory allows employees to view the presence of every team member at a glance or by department, who’s available and who is not. They can then chat, transfer the call or drag the member into the current conversation.
gloCOM Integrates with your Microsoft Outlook or Google allowing click to dial or drag contacts into a conversation. Outlook Presence – Calendar integration.
ASK US ABOUT gloCOM Agent Edition, tailored to meet the unique needs of Call Centres , gloCOM’s Agent Edition is designed to enhance their workflow and improve operations.
See why our clients choose us for great savings and great service!
Let us design, create, deploy and maintain your communications.
gloCOM Web
gloCOM Web does not require download and installation. All you need is a computer, smartphone and reliable Internet connection. Simply login in to your domain with a supported browser to make and receive calls, start a conference and much more…
gloCOM GO, Your Pocket-Sized Office
gloCOM GO and Communicator mobile app is designed to deliver smoother conversations. Easily manage phone calls, conferences, company chats, SMS, visual voicemail and call forwarding right from your mobile phone.
gloCOM GO is Bicom Systems’ own Mobile Unified Communications App designed to provide business users with the same suite of transformative features and benefits that gloCOM itself offers. A fully loaded app that lets users take their work on the go without feeling hindered by not being in the office. Available on Android and iOS with gloCOM GO, your office is wherever you are.
gloCOM Brochure | Datasheet | Web Datasheet | Release Notes
gloCOM meeting
gloCOM meeting is a module that allows any user to set up meetings without the hassle of switching applications. With access to all of your gloCOM contacts you can start collaborating with a single click. Find out more >>>>>
Meeting Brochure | Datasheet | Web Datasheet | Release Notes
Call us today and learn more about our Hosted products and services @289-812-5111.
*Some features require additional licensing, hardware or configuration | all rights reserved