{"id":3756,"date":"2026-09-07T14:32:22","date_gmt":"2026-09-07T14:32:22","guid":{"rendered":"https:\/\/sensehosting.ca\/?page_id=3756"},"modified":"2026-09-07T14:52:19","modified_gmt":"2026-09-07T14:52:19","slug":"3756-2","status":"publish","type":"page","link":"https:\/\/sensehosting.ca\/?page_id=3756","title":{"rendered":"vocametrics AI call analytics"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-large-font-size\">Deep analytics on&nbsp;<em>every call.<\/em><\/h1>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/sensehosting.ca\/video\/VIDEO-2026-08-24-13-13-21.mp4\"><\/video><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/vocametrics.com\/\" target=\"_blank\" rel=\" noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"315\" height=\"62\" src=\"https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image.png\" alt=\"\" class=\"wp-image-3762\" srcset=\"https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image.png 315w, https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-300x59.png 300w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Every conversation is transcribed, scored for sentiment, summarized, checked for compliance, and measured for quality \u2014 automatically, within seconds of hangup. Here is what Vocametrics extracts from each call.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The full emotional journey of\u00a0<em>every call.<\/em><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sentiment analysis that goes far beyond positive or negative. Vocametrics tracks how emotions shift from the first word to the last \u2014 separately for the customer and the agent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Summaries, topics &amp;\u00a0<em>key drivers.<\/em><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every call is automatically distilled into a structured, readable recap \u2014 so a supervisor can review 50 calls in the time it takes to listen to one. Generated in the language of the call.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Real conversations, separated from\u00a0<em>the noise.<\/em><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not every \u201ccall\u201d is a conversation. Vocametrics distinguishes real interactions from voicemail, abandonment, and IVR-only touches \u2014 and lays every call out on a consolidated event timeline.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Integrated deep into\u00a0<em>your phone system.<\/em><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike generic tools that work from CDR exports or recording uploads, Vocametrics integrates directly with your Cloudxentral phone system at multiple levels.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"84\" src=\"https:\/\/sensehosting.ca\/wp-content\/uploads\/2022\/09\/sense-logo.jpg\" alt=\"\" class=\"wp-image-1930\" style=\"width:144px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"148\" src=\"https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-1-1024x148.png\" alt=\"\" class=\"wp-image-3764\" style=\"aspect-ratio:6.9194738530638435;width:138px;height:auto\" srcset=\"https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-1-1024x148.png 1024w, https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-1-300x43.png 300w, https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-1-766x111.png 766w, https:\/\/sensehosting.ca\/wp-content\/uploads\/2026\/09\/image-1.png 1305w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Deep analytics on&nbsp;every call. Every conversation is transcribed, scored for sentiment, summarized, checked for compliance, and measured for quality \u2014 automatically, within seconds of hangup. Here is what Vocametrics extracts from each call. The full emotional journey of\u00a0every call. Sentiment analysis that goes far beyond positive or negative. Vocametrics tracks how emotions shift from the &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/sensehosting.ca\/?page_id=3756\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;vocametrics AI call analytics&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3756","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/pages\/3756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sensehosting.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3756"}],"version-history":[{"count":7,"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/pages\/3756\/revisions"}],"predecessor-version":[{"id":3767,"href":"https:\/\/sensehosting.ca\/index.php?rest_route=\/wp\/v2\/pages\/3756\/revisions\/3767"}],"wp:attachment":[{"href":"https:\/\/sensehosting.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}